Turn Web Traffic Into Foot Traffic
Posted by jorbell on September 29, 2009
By Justin Kitch
A solid web presence is essential–even for the smallest brick-and-mortar businesses.
“Call, click or visit” has been a common call to action in small-business advertising for most of the past decade. The underlying assumption, of course, is that a small business has a telephone number, a place of business open to the public and a website. While a phone is probably a given, a brick-and-mortar store may or may not exist. And odds are that a small business does not have a website.
For years I’ve quoted an old survey that said 60 percent of small business don’t have a website. But lately I began wondering if that number was still accurate. I was shocked to see that it has held steady through the first decade of this century. An April 2009 survey by The Discover Small Business Watch found that only 38 percent of small businesses with five or fewer employees even have a website. A full 62 percent remain “non adopters.” And that number has decreased only three percent since 2007, when 65 percent of small businesses were not on the web.
It continues to baffle me why any small business wouldn’t use the internet as an essential sales, marketing and customer relations tool. Establishing and maintaining a web presence is incredibly cheap and easy these days. And web advertising is much more powerful than most traditional print or broadcast advertising in that it enables the business owner to engage customers in a two-way conversation and gain valuable feedback on their products and services.
Article source: www.entrepreneur.com