Orbell Communications

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Posts Tagged ‘public relations’

Cloud Computing and the African Peering Scene discussed in the latest issue of HotLINX magazine

Posted by jorbell on October 18, 2010

The London Internet Exchange (LINX) has announced the launch of the latest edition of its quarterly magazine, HotLINX, which includes a special three page feature on Cloud Computing as its lead story.

Internet intelligence and cybersecurity experts Renesys, LINX member BSO Network Solutions and network hardware provider Brocade, have all contributed with each approaching the Cloud concept from a different angle. The topic has polarised many in the industry so these articles are sure spark further debate in the LINX community.

LINX is a mutual, not-for-profit organisation whose 370-plus members include the majority of the world’s leading network operators. Membership of LINX provides a cost effective way of improving traffic latency and quality by direct peering with other member networks.

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Posted in Business, communications, Internet, Marketing, News, newsletters, public relations | Tagged: , , , , | 2 Comments »

How to Create Fiercely Loyal Customers Close to You

Posted by jorbell on April 17, 2010

Attracting and keeping customers is important to any business and it’s even more so in an economic downturn. Eleven experts discuss a number ideas on what small businesses can do to boost a loyal customer base.

How to Create Fiercely Loyal Customers Close to You

By Staci Wood on www.smallbiztrends.com

Recently, our very own Anita Campbell hosted an online webinar titled, “Loco for Local: Get Fiercely Loyal Customers Close to You,” sponsored by Intuit. Anita shared tips she’d requested from a panel of 11 small business experts on how to get loyal customers close to you and your business.

Each of the panel experts contributed several valuable tips and suggestions and the webinar was packed full with useful information.

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Posted in Business, communications, Customer Service, Marketing, public relations | Tagged: , , , , , | 1 Comment »

Social media budget allocation will be 20 percent in five years

Posted by jorbell on March 4, 2010

FurlongPR have published a story on how social networking budget allocation will approach 20% of marketing spend inside five years. This development is not all that surprising but I do wonder how social network marketing will develop in the meantime. With MySpace being usurpped by Facebook and Twitter’s rate of growth appearing to slow, who knows what the situation will be in a year let alone five.

Original Article: www.furlongpr.com

Chief marketing officers in the US are quickly increasing their predicted social marketing budgets, finds a survey from Duke University’s Fuqua School of Business and the American Marketing Association, reported in eMarketer today.

Marketers researched in January 2010 now say their percentage spend on social media will increase further than they were predicting just six months previously. Their estimates show that in five years social media will represent 20% of their budgets.

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Posted in Business, communications, Internet, Marketing, News, Online, Planning, public relations, Research, social networking | Tagged: , , , , , , , | 3 Comments »

An Identical story with two different writers – “How odd”

Posted by jorbell on March 3, 2010

Last week I wrote and issued a press release on behalf of the London Internet Exchange (LINX). The story was about how one particular LINX member, Bhutan Telecom, had achieved such success since joining the exchange in 2008 that it had to significantly upgrade its network capacity.

The reason I mention this is not because of the topic itself but more on how it was reported in the trade press. Many news sites publish news stories word-for-word from the original press releases and it seems noticeable that a journalistic spin is becoming a little harder to find these days. Personally I’d rather see comment and debate on an announcement we’ve made even if it leaves you open to misinterpretation.

Whenever I see one of our press releases presented with a new title I expect to the content to be different too. It doesn’t always apply but more often than not it does. When it isn’t it’s disappointing but I can live with it. What disappoints me more is if an article has a byline with a journalists name when it is not their own work.

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Posted in Business, communications, Internet, Marketing, Online, public relations, Publicity, Writing | Tagged: , , , , , , , | 1 Comment »

Video email marketing to become more popular in 2010

Posted by jorbell on March 2, 2010

Original article: www.thomsonlocal.com

Marketers will make greater use of video email in the coming year, according to new research.

A study conducted by Implix highlighted that 64 per cent of marketing professionals questioned will use the medium in 2010, up from 12 per cent in 2009, reports Media Post.

It was also revealed that almost two-thirds (65 per cent) of marketers think using video emails can have a moderate or significant influence on conversion rates, while half think video emails can increase click-through rates and drive customers onto landing pages.

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Find out more about B2B email marketing

Posted in communications, Internet, Marketing, News, Online, public relations, Research | Tagged: , , , , , , , , | Leave a Comment »

5 Ways to Get Customer Feedback — For Free

Posted by jorbell on February 28, 2010

By Doriano “Paisano” Carta

Article original featured on webworkerdaily.com

Sometimes it’s good to get feedback straight from the horse’s mouth — namely, your customers and clients. But doing so via email can be a pain to organize and manage; that’s why the five solutions in this post can be useful if you want to get feedback about your products, services or even your organization in general.

All of the tools covered here centralize the data, and allow visitors to see the feedback that’s been shared already, thus avoiding the headaches involved with dealing with duplicate entries. They also gives everyone an at-a-glance overview of the things that others are thinking and feeling. They benefit your public relations and give your customers a platform to communicate with your firm: a win-win scenario.

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Posted in Advice from the Web, Business, communications, Internet, Marketing, Online services | Tagged: , , , , , | Leave a Comment »

An Inconvenient PR Truth – the fight against PR spam

Posted by jorbell on February 5, 2010

When preparing press releases it is important to consider very carefully your target market and whether you are reaching them via the right channels. It is easy to think that swamping the industry news sites with your release will yield results but this is nothing more than a hit and hope strategy and it’s technically a form of spamming. It’s like throwing mud and hoping that at least some of it sticks.

I have to admit this is something that is can be difficult to get right. However, as so many organisations issue their press releases in this way it becomes a deluge with the net result that editors are less inclined to give your message a chance. A sure way to annoy them is to waste their time by providing irrelevant information.

Only this week a new campaign has been launched against this kind of PR spam by agency Realwire. A website, An Inconvenient PR Truth, has been set up to highlight the problem and has received strong support within the industry.

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Posted in Advice from the Web, Business, communications, Internet, Marketing, News, Online, public relations | Tagged: , , , , , , , , | 1 Comment »

Businesses that blog get 55% more visitors

Posted by jorbell on November 2, 2009

From FurlongPR

Based on a survey in August of 1500 businesses by Hubspot, those that blogged had 55% more visitors, 97% more inbound links and 434% more indexed pages.

Most businesses accept, even if they don’t anticipate these sort of figures, that a blog will revolutionise their static corporate website, but trying to get momentum for that internally can be a trying business. Who’s going to write it, what will it look like, who’s going to build it.

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Posted in Blogging, branding, Business, Marketing, Publicity, Research, social networking | Tagged: , , , , , , , , , , , , | 1 Comment »

What to name your Facebook Business Fan Page

Posted by jorbell on October 4, 2009

by Mark Ijlal

Malik asked a question about naming Facebook Business Pages:

  1. Name it after your business. For a local business and especially a location based business like a restaurant / attorney / CPA / retail stores – this is more than adequate after all their name is what is known and how people find them. Yeah I know it is the old Yellow Pages approach but for millions of businesses who you and I both know will use a Facebook Business Fan Page as a business card to put their name, address, phone number, 4 pictures, products or service information, some half hearted coupons and update it once a month – this is more than enough. Maisano’s Italian Restaurant, Aaron’s Auto Repair Shop, Attorney Scott Yaldo and Great Lakes Real Estate Property Managers all will work for their respective businesses.
  2. Name it after your website. For Threadless, Zappos, Salesforce and millions of businesses that run entirely on the web and that is where their customers are found – the name of the LLC that owns the business is unimportant; there is no physical location where customers are walking in; the only name that is known to their customers and prospects is their website. So name it after your website that makes the sale.
  3. Name it after your brand. Starbucks. Nike. Detroit Pistons. A hit HBO show like True Blood. People know and love your brand. Why not erect a Fan page where they can all hang out and share their love of your brand with each other? Brands know it and they are busy doing it.
  4. For firms that sell the invisible: services, advice, consulting, coaching, PR, B2B with long sales cycles: Name it,  so it means SOMETHING to the people who matter the most: your past, present and future customers. And yes that means that you will be active in building this Fan Page as your hub for your business on Facebook.

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Article source: http://bx.businessweek.com

Posted in Advice from the Web, branding, Business, Marketing, social networking | Tagged: , , , , , , , , , | Leave a Comment »

Negative marketing and PR

Posted by jorbell on November 7, 2008

By

Two recent elections here and the mega-election south of the border have exposed Canadians to more than their fair share of negative messages. And many marketing and political experts have shared their views of negative advertising.

Does it work or doesn’t it?

Is there a lesson to be learned from political advertisers if you own a small business? When should you play the nice card versus the bully card? Is bullying in business even an acceptable practice?

Read Full Story: thechronicleherald.ca

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